Terms and Conditions

Returns and Exchanges Policy

RETURNS

We Make it Simple!

If your not 100% satisfied with your purchase return it.

Items must be received within 15 business days after receiving the order to get a store credit.

Merchandise that has been worn, used, or altered will not be accepted for store credit. Anything that smells (smoke, etc.), perfume, contains stains (make-up, deodorant, etc.), smells, will not be taken back. It must be in its original condition. You are responsible for the shipping and handling of the returned item.

If you believe you have received an item with a manufacturer defect we must be contacted at info@olivevineboutique.com within 3 business days of the date it was delivered to you in order for you to get a replacement. After the 3 business days, the sale is final.

Once we receive returns they will be processed within 1 business days and at this time you will be issued a store credit.

All Sale and Clearance purchases are final, no returns are allowed.

Mail your returned item to:

Olive Vine Boutique
Attn: Kelsey King
39 Cadoret Drive

Cumberland, RI 02864

*Please include your email address with your return.


Exchanges

Due to a constant changing inventory, we are unable to offer exchanges. Your return will be for a store credit only.

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, MasterCard, American Express, Discover, PayPal, GooglePay, ApplePay, ShopifyPay, Diners and JCB)

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Shipping Policy

Turnaround

All orders are shipped within 24 hours Monday – Friday 8 am – 5 pm. Orders placed after 12 pm on Fridays will ship out the following Monday.

We ship to customers within the United States only.

Carriers

We use the following carrier to deliver our orders:

USPS First Class Mail

Order Tracking

When a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

Shipping is always fast and FREE on all U.S. orders.